Calling for Nice People

Nice people make me want to cry. Truly. After talking to sales people and PR people, people who refuse to give straight answers at all costs, people who snap at me for simply trying to do my job (the grunt work of my editors—the fact-finding work, the price-finding work), after trying to make someone commit to some sort of price when they don’t want to look like the evil over-priced company so they just won’t give a price at all and want to be described as “competitively priced,” someone on the other end of the phone finally says, “Yeah, readers do need a price to see if they can afford that cabinet,” and I am nearly in tears.